Restaurant manager

70 000 руб.
  • Занятость:
    Полная занятость
  • График работы:
    Полный день

Опыт работы

Март 2016 —
апрель 2017
1 год 1 месяц
Metropol Palace Hotel Belgrade
Service Manager promoted to F&B manager
• Responsible for a smooth operation of all F&B departments of the hotel
• Schedule planning for six F&B departments
• Inventory control
• Staff coordinating and training
Январь 2015 —
сентябрь 2015
8 месяцев
Acqua & Ai Capone restaurants
Assistant to General Director
• Personal Assistant to Maitre D and Executive Chef
• Creating weekly schedules for staff of two restaurants
• Supervising VIP private dining
• Staff Coordination and training
• Inventory control
Май 2014 —
ноябрь 2014
6 месяцев
The Margi Hotel
Guest Relations / concierge
* Handled VIP amenities and arrivals, messaging and guest relations
* Received and handled guests' complaints and coordinated with Duty Manager to resolve issues.
* Maintained and ensured best services offered and represented the image of the hotel values, providing positive and memorable guest experience.
* Attending phone calls and giving the proper information about their enquiry. ;
Июль 2012 —
январь 2012
6 месяцев
Minos Beach Art Hotel
F&B manager assistant
* Catering services in accordance with established standards ;
* Bar knowledge ;
* Assisting in wedding preparations and providing service during the ceremonies. ;
Май 2012 —
июль 2012
2 месяца
Elounda SA
Waitress
Elounda Mare, Elounda Peninsula, 5*), Elounda, Crete, Greece
* Standard bar responsibilities
* Work with POS (point of sales) and cashier
* Daily report on sales to the F&B manager ;
* Promoting hotels special offers to the guests and potential customers. ;
* Manage store operations ;
Март 2012 —
апрель 2012
1 месяц
Alpine Center
Reception assistant
* Answering all incoming calls / emails and re-routing them to relevant parties
* General administration duties, photocopying, filing etc
* Operating a computer system and switchboard. ;
* Responsible for reservations ;
Май 2009 —
декабрь 2010
1 год 7 месяцев
Japosha
Waitress
* Responsible for bar
* Responsible for the reservations ;
* Training new staff

Обо мне

• Delivering the service in accordance with the highest worldwide standards.
• Excellent guest communication and strong desire to deliver memorable hospitality experience.
• Brilliant food and beverage rotation skills.
• Experienced in setting up dining ceremonies and other events.
• Close assistance with the coordinators and the management of the events (weddings; birthdays; proposals)
• Critical and fast thinker.
• Organizing and maintaining diaries and making appointments.
• Dealing with incoming and outgoing emails, faxes and post etc.
• Excellent telephone manners, polite and warm greeting manners.
• Outstanding time management, aim prioritization and leadership skills.
• Strong desire to listen and to anticipate.

Образование высшее

2014
University of Wales
For International Hotel and Tourism Management Education in Greece, hotel management
2014
IHTL
hotel management, MA
2011
St - Petersburg University of Management and Economics
Management and Economics, Bachelors Degree

Знание языков

Русский — родной
Иностранные языки
АнглийскийA1 — Начальный

Гражданство, время в пути до работы

  • Гражданство:
    Нет
  • Разрешение на работу:
    Нет
  • Желательное время в пути до работы:
    Не имеет значения